Last updated: 24/9/2025
Welcome to the website of Syllas Grand Resort. By accessing or using our website and booking services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the website.
1. General Information
This website allows users to view, select, and book apartments provided by Syllas Grand Resort.
By booking through our website, you confirm that you are over 18 years of age and legally capable of entering binding contracts.
2. Booking Process
All bookings made through our website are subject to availability and confirmation.
When a booking is completed, you will receive an email confirmation with the reservation details.
You must ensure all information provided (dates, number of guests, payment details) is accurate.
3. Prices & Payments
All prices shown are in euro and include VAT unless otherwise stated.
A valid credit/debit card is required to guarantee your reservation.
Payment may be taken in full or in part at the time of booking, depending on the selected rate and offer.
4. Cancellations & Modifications
Cancellation and modification terms vary based on the rate plan selected during booking.
To cancel or change a booking, please contact us at info@syllasgrandresort.com
.
5. Check-in / Check-out
Check-in time: as instructed after the book
Check-out time: as instructed after the book
Early check-in or late check-out is subject to availability and may incur additional charges.
6. Guest Responsibilities
Guests are expected to behave respectfully and responsibly during their stay.
Damage to property or violation of house rules may result in additional charges or cancellation of stay without refund.
7. Minors Policy
Teenagers aged 16–18 may stay unaccompanied with written parental consent.
Children under 16 must be accompanied by a parent or legal guardian.
We may request ID or supporting documents at check-in.
8. Personal Data & Privacy
We process your personal data in accordance with our Privacy Policy.
You can find detailed information about what data we collect, why we collect it, and your rights under the GDPR.
9. Limitation of Liability
We do our best to ensure the accuracy of the information on our website, but we cannot guarantee that all content is always up to date or error-free.
Syllas Grand Resort shall not be held liable for any indirect or incidental damages arising from the use of our website or services.
10. Force Majeure
We are not liable for any failure to perform our obligations if such failure results from circumstances beyond our reasonable control (e.g., natural disasters, strikes, pandemic regulations).
11. Changes to These Terms
We may revise these Terms from time to time. The latest version will always be available on our website, and continued use of our site implies acceptance of the latest version.
Contact
For more information about the terms of our website:
- Athens, Greece
- info@syllasgrandresort.com